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Privacy Policy

Privacy Policy

At Longsupplyinc.com, we are strongly committed to protecting the privacy of our customers and our customers' businesses. We understand that you may have concerns about privacy while shopping on the Internet and would like to ensure that you understand the security, protection, and privacy of information we guarantee.

Personal Information

When you make a purchase on longsupplyinc.com, you are asked to provide the information necessary to fulfill and track your order including your name, address, phone number, and e-mail address. For purposes of billing, you need to provide your credit card number, type, expiration date, and security code to avoid fraudulent use. To ship your order, we also need the name, address and phone number of the intended recipient(s). You can shop with confidence that billing and personal information is only transmitted through secure servers and will never be shared with any other party.

Customer Accounts

You may create an account through longsupplyinc.com at any time by providing your e-mail address and creating a unique access password, which will allow some of your information to be safely stored for future orders. Creating an account allows you to save time at checkout, set your ordering preferences, easily refer back to past orders, adjust your personal information and change your e-mail subscription settings. For your privacy and security, *we do not store credit card numbers in your account. You are not required to create an account to visit or order from longsupplyinc.com. If you wish to unsubscribe from future communications you can click on the 'Unsubscribe' link within any e-newsletter.

How will my information be used?

Information collected on Longsupplyinc.com may be used in the following ways:

  • Schedule deliveries of merchandise that you purchase online
  • Create an online account for you at Longsupplyinc.com
  • Bill your credit card for your purchases
  • Confirm and track your orders
  • Respond to your customer service inquiries
  • E-mail newsletters and specials that you have requested

How do you protect my personal and account information?

All of the transactions on Longsupplyinc.com are subject to Positive SSL's security system, which makes use of 128 bit encryption via digital IDs. These IDs allow us to handle customer's credit card and personal information without the threat of identity theft or hacking. An additional benefit of using this system is that we do not keep any credit card information on file. When you do business with us you can be certain you are dealing with a Comodo certified company, the company behind Positive SSL.

Is information shared with third parties?

When you buy something from us we send your credit card information, name and the amount of your purchase to your credit card company to verify and authorize the purchase. Your name, telephone number and shipping information must be provided to third party shippers such as UPS  to deliver your purchase. We do not share any other information with any other third party.

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